Privacy Policy
How we collect, use, and protect your personal information
Last updated: May 2026
We Respect Your Privacy
DV Computers is committed to protecting the privacy of our customers and website visitors. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. Personal information means any data or opinion about an identified individual, or an individual who is reasonably identifiable.
Collection of Personal Information
We collect personal information that you provide directly to us, including your name, phone number, postal address, and email address. We may also collect information through feedback forms, surveys, financial details, and communications with our customer service team.
How We Collect Your Information
DV Computers collects personal information through electronic interactions (such as our website and email), in-person contact at our store, and through the provision of our products and services. We may also receive information from third-party sources, which is handled consistently with this policy.
Use of Your Personal Information
We use your personal information to deliver our products and services, send you relevant updates, and promote new products or offers that may interest you. Your information also helps us improve our offerings and better understand our customers. We may contact you by telephone, email, SMS, or mail.
Disclosure of Your Personal Information
Your information may be shared with our employees, insurers, professional advisers, agents, suppliers, and subcontractors as reasonably necessary for business operations. Disclosure may also occur to comply with legal requirements, protect the rights of DV Computers or others, or in connection with a business transfer or merger. Data may be processed by parties located internationally.
Security of Your Personal Information
DV Computers implements appropriate physical, electronic, and managerial safeguards to protect your personal information from unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security against unauthorised disclosure.
Access to Your Personal Information
You have the right to request access to the personal information we hold about you under the Privacy Act 1988 (Cth). Administrative fees may apply to such requests. To request access or to correct any inaccuracies in your personal information, please contact us at sales@dvcomputers.com.au.
Complaints About Privacy
If you believe we have breached your privacy rights or you have a concern about how we handle your personal information, please submit your complaint in writing to: DV Computers, 29 Hulme Court, Myaree, WA 6154, Australia. We will acknowledge your complaint promptly and respond within a reasonable timeframe.
Cookies and Website Tracking
Our website may use cookies to track browsing behaviour and serve relevant advertisements through third-party services. Cookies help us understand how visitors use our site and improve your experience. You may configure your browser to reject cookies; however, some website functionality may be limited as a result.
Contact Us
For privacy-related enquiries, please contact us at sales@dvcomputers.com.au or write to us at 29 Hulme Court, Myaree, WA 6154, Australia.